Faults and Warranty
Should you receive a faulty or damaged Hooke Verse please contact our Customer Experience Experts immediately on [email protected]. They will ask you a few questions and work to identify the issue.
If deemed to be a manufacturing fault you will need to return the faulty unit for evaluation at our factory, and we will issue you with a replacement Hooke Verse. Our Customer Experience Experts will guide you through this process.Your
Hooke Verse comes with a 12-month Full Warranty on parts and labor.
Note: see our Hooke Verse Warranty Policy for further details.