Why Do My Headphones Keep Cutting Out? 8 Reasons And How To Fix

Why Do My Headphones Keep Cutting Out 8 Reasons And How To Fix

If you like music or need headphones for work, you know how frustrating it can be when they keep cutting out.

It can be very annoying to have your music or radio cut off or to miss something important during a phone call. If you’ve been experiencing this problem, you’re not alone.

So, Why Do My Headphones Keep Cutting Out?

We’ll discuss some frequent reasons and solutions in this blog to help you enjoy uninterrupted audio.

Let’s dive in and get to the bottom of this bothering problem!

Why Do My Bluetooth Headphones Keep Cutting Out?

Why Do My Bluetooth Headphones Keep Cutting Out

There are several reasons why your Bluetooth headphones keep cutting out:

  • Low Battery: The Bluetooth connection may stop off if your headphones’ battery is low. Ensure your headphones are fully charged or have enough battery before use.
  • Obstruction: Bluetooth cuts out phones if there is an impediment between your headphones and the device they are linked to. Try moving closer to your device or removing any obstructions between the headphones and your device.
  • Interference: Wi-Fi routers, microwaves, and cordless phones can interfere with Bluetooth signals. This causes headphone cutouts during use. Try turning off any nearby wireless devices and see if it improves the connection.
  • Outdated Firmware: If your headphones have outdated firmware, it may cause Bluetooth going in and out issues. Check to see if the software on your headphones can be updated, and if it can, do so.
  • Device Compatibility: Not all devices are compatible with Bluetooth headphones. Check the device’s specs to see if it can work with Bluetooth technology headphones.
  • Hardware Issues: If none of the above solutions work, your headphones may have a hardware issue. Try to reset your headphones to factory settings or contact the manufacturer.
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How to Fix Bluetooth Headphones Cutting Out

How to Fix Bluetooth Headphones Cutting Out

Your Phone or Tablet is Too Far Away

When the device they’re attached to is too far away, Bluetooth headphones often cut out.

Bluetooth is a wireless technology that counts on strong signals between devices. And if this signal is weak due to distance or obstacles, it can result in audio interruptions. There are a few things you can do to fix this problem if you are having it.

First, measure the distance between your headphones and your phone or tablet.

If they are too far apart, move them closer and see if the issue is resolved. The Bluetooth signal can be weakened by walls, furniture, or other equipment, so avoid them.

The Music App You’re Using is Buggy

To solve Bluetooth headphones skipping due to unstable apps, follow these steps:

  1. Close the App and Restart Your Headphones: First, you should close the music app and turn on your headphones again. This will often resolve the issue by resetting the Bluetooth connection.
  2. Update Your Music App: Check for any available updates for the song app you’re using. Updating the app can often fix bugs and improve performance.
  3. Clear the Cache and Data of the Music App: Clearing the app’s cache and storage will often fix broken files or settings. In your device’s settings, choose the app and press clear cache and clear data.
  4. Use a Different App: If your current app is still giving you trouble, try using a different one. Some other apps are better optimized for Bluetooth connectivity than others.
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You Have the Bluetooth Volume Turned Up Too High

You Have the Bluetooth Volume Turned Up Too High

If you’re experiencing audio cuts or dropouts, lower your device and headphones’ volumes. Audio dropouts might result from high volume levels weakening the Bluetooth connection.

Bluetooth audio cuts off due to aptX or AAC codecs reducing quality to compensate for the weak signal.

Adjusting volume can boost connection strength and reduce audio dropouts. Try moving your device closer to the headphones or clearing the space between them.

Make sure your headphones and device are compatible. And the Bluetooth version supports your device and audio codecs.

The Headphones are Faulty

If your Bluetooth headphones are broken, there are various methods to fix them.

  1. Check the warranty: Repair or replace your headphones if they’re still under warranty.
  2. Identify the issue: Try to identify what exactly is causing the problem. Is it a loose wire or a broken component? This will help you decide what the best plan of action is.
  3. Open the headphones: If you are comfortable with DIY repairs, you can open the headphones and look at the wires and parts. Look for loose wires, frayed connections, or any other obvious damage.
  4. Repair the issue: Depending on the type of problem, you might be able to fix it yourself. For example, you may be able to solder a loose wire or replace a broken component. If you don’t know how to do this, look up repair tips online or hire a professional.
  5. Replace the headphones: If the headphones can’t be repaired or the cost is too great, replace them. Look for a high-quality replacement with good reviews and a warranty.
  6. Prevent future issues: Be careful with your Bluetooth headphones and don’t let them get wet or hot. Regularly clean the earpads and keep them away from sharp objects.
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There’s Interference with the Bluetooth Signal

There's Interference with the Bluetooth Signal

Bluetooth headphones let you roam around without cables. However, Bluetooth signal interference commonly causes headphones to shut off. If you have this problem, you can fix it by doing the following:

  • Move closer to the Bluetooth device: Bluetooth signals may weaken if you’re too far from the device. Try moving closer to the device and see if this improves the connection.
  • Check for obstacles: Bluetooth signals can be blocked or reduced by walls, furniture, and other electronics. Remove impediments between the headphones and device or move to a stronger signal.
  • Turn off other devices: Other Bluetooth devices nearby may also be using the same frequency, causing interference. Turn off Bluetooth devices you’re not using to see if this improves the connection.
  • Reset the headphones: Resetting the headphones can sometimes help resolve connectivity issues. The user manual will tell you how to reset your headphones.
  • Update firmware: Ensure your headphones are running the latest firmware version. Manufacturers often release updates that can improve Bluetooth connectivity.
  • Change the Wi-Fi channel: If you have a Wi-Fi router close, it can also mess with the Bluetooth signal. Try changing the Wi-Fi channel to reduce interference and improve Bluetooth connectivity.
  • Use a different device: If the problem still happens, connect the headphones to a different Bluetooth device. If the replacement device connects well, the original device may be at fault.

You’re Connecting to Another Device

You're Connecting to Another Device

Bluetooth headphones immediately connect to nearby devices like phones and PCs.

If your headphones are currently connected to one device, connecting them to another can cause frequent cuts.

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Disconnect your headphones before attaching them to your current device to fix this issue.

Turn off Bluetooth on the other device or use your headphones’ settings to disconnect.

Try reconnecting your headphones to check if the problem remains.

Close All Background Apps or Software

Interference from other devices, low battery life, or software issues might cause this.

Close all background applications that compete for bandwidth to fix this issue.

Multiple apps or programs can suck up resources that your Bluetooth headphones need to stay connected.

Closing unneeded apps and programs frees up resources and improves headphones. This quick and easy fix can be done on a smartphone, tablet, computer, or any other device.

To close background software on your device, simply access your device’s task manager or app switcher and swipe away any apps not currently in use.

This stops them from running in the background and ensures your Bluetooth headphones have enough resources.

This easy action ensures uninterrupted audio streaming and a stronger Bluetooth connection.

Consider an Upgrade

Choose Bluetooth headphones with aptX codec compatibility, noise cancelling, and multipoint pairing. These features can reduce audio dropouts and improve the listening experience.

Also, you should make sure your headphones work with your devices and running system. New headphones may not work with older devices that don’t support the latest Bluetooth versions.

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How to Keep Bluetooth Headphones From Cutting Out in Windows & Mac

How to Keep Bluetooth Headphones From Cutting Out in Windows & Mac

Here are various ways to fix Windows or Mac Bluetooth headphones that cut out:

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For Windows:

  1. Ensure that your computer’s Bluetooth is turned on and is discoverable.
  2. Right-click the Bluetooth icon in the taskbar and select Open Settings.
  3. Click on Devices and select your Bluetooth headphones from the list.
  4. Click on Properties and go to the Services tab.
  5. Uncheck Hands-Free Telephony and Headset if they are checked.
  6. Click Apply and OK.

For Mac:

  1. Ensure that your Mac’s Bluetooth is turned on and is discoverable.
  2. Click on the Apple menu and select System Preferences.
  3. Click on Bluetooth and select your Bluetooth headphones from the list.
  4. Click Options to ensure that Enable Voice Over Bluetooth is unchecked.
  5. Click OK to save the changes.

Other tips to improve the connection on both Windows and Mac include:

  • Keeping your headphones and computer within proximity.
  • Removing any obstacles between your headphones and computer.
  • Turning off other Bluetooth devices that may interfere with the connection.
  • Updating your computer’s Bluetooth driver.
  • Ensuring that your headphones are fully charged.


FAQs Why Do My Headphones Keep Cutting Out

Why do my earbuds keep cutting out?

Your earbuds might keep cutting out due to connection issues, low battery, dirty earbuds, faulty earbuds, or software problems.

Why do my AirPods keep cutting out music?

Several reasons your AirPods may keep cutting out music include low battery, distance, interference, application issues, or dirty/damaged AirPods.

Why does Bluetooth cut out when walking?

Due to physical barriers between the wireless device and the signal source, Bluetooth can cut out when walking. Distance between devices might also affect Bluetooth signal strength.

Why do my JBL headphones keep turning off?

Your JBL headset keeps cutting out off due to a low battery, a power-saving feature, a software issue, or a faulty connection.

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Why do my AirPods keep cutting out when fully charged?

If your AirPods Bluetooth audio keeps cutting out after charging, it may be due to distance, interference, software malfuntions, or dirty/damaged AirPods.

Keep your device closer to your AirPods, switch off other wireless devices, update the firmware, clean them, or repair them to fix the issue.

How long do headphones last?

The headphones’ lifespan can vary greatly depending on their quality, usage, and maintenance. Well-maintained headphones last 2–5 years on average.

Why My Bluetooth Cuts out when walking

Obstacles like walls, people, and electromagnetic interference can impair Bluetooth signal while walking. Distance from your phone or audio source can alter your Bluetooth device’s signal strength.

Read more:


While utilizing Bluetooth headphones, audio cutbacks and interruptions might be unpleasant. However, headphones with aptX codec support, noise reduction, and multipoint pairing improve listening.

Compatible devices and operating systems reduce connectivity concerns.

Check out Hookeaudio‘s unique Bluetooth technology headphones if you’re interested in learning more. You can enjoy a seamless and uninterrupted listening experience with the right headphones.

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